Nowadays Skype™ has been a popular IM for voice/chat application and there has been a big Skype community worldwide. However, Skype scares enterprises for its strict security. In order to prevent employee sending out confidential information easily, many companies prohibit Skype usage in office. With the increasing Skype user base and benefits of phone bill reduction, many companies are eager to have the Skype voice application, but are still worry about security issues. SkyGW4C-S, a four port Skype gateway, can help enterprise solve the dilemma. It supports up to 16 ports in one PC now. In addition to making and receiving Skype or SkypeOut calls using office desk phone to save phone bill, Skype gateway can have more communication functions such as customer service calls, Skype MVPN, DID, DOD and customized setting at a low or no extra cost compared with traditional carries services.
By connecting SkyGW4C-S with company’s existing PBX, employees can make/receive Skype calls through their extension phones. Employees don’t need to install Skype in personal PC to increase company security concerns and MIS’s burdens. Employees out of office can call back office via Skype in the internet ubiquitous age to save expensive mobile fee or international roaming fee. Different location offices can have a free communication via this platform. International calls for foreign remote office or customers can be achieved at free or low cost via such a communication platform. Through Skype Button in company web or SkypeIn™ service, 800 service calls can be replaced by free Skype call. Enterprise can benefit cheaper communication fee and even better communication platform for B2B or B2C through SkyGW4C-S.
After DID function is integrated with Skype Button or SkypeIn service, incoming Skype service call will be forwarded to the dedicated support persons without accessing company IVR. With DOD function, employee just gets a PBX trunk line and then has a direct connect with their foreign factory or branch office through Skype/SkypeOut™. Skype MVPN solution can be implemented with employee’s mobile Skype.